(325) 356-2577

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS


We, our, and us, when used in this notice, mean The Comanche National Bank and First National Bank of Santo, a Division of The Comanche National Bank.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

  • Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
    • Deposit account
    • Loan account
    • Safe deposit box
    • Retail installment contract we hold and service
    • All IRA accounts for which we act as custodian

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

We first define some terms.

  • Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.
  • An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
  • A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

THE INFORMATION WE COLLECT


We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with other parties 
  • Information from a consumer reporting agency
  • Information we receive through our Customer Identification Program

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations including the Gramm Leach Bliley Act (GLBA) to protect your nonpublic personal information. This includes electronic and paper records.

YOUR INFORMATION AND OTHER PARTIES

We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law.  Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

INFORMATION ABOUT FORMER CUSTOMERS

We do not disclose information about former customers, except as permitted by law.

AUTHORIZED SHARING - JOINT MARKETING

We may disclose the following information to other financial institutions with whom we have joint marketing agreements:

  • Information you give us on an application or other forms, such as:
    • Name
    • Address

We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information.

State Limitations
We will not share this information about customers who reside in the following state(s):

  • California


Types of Businesses
We may disclose information pursuant to joint marketing agreements to the following types of businesses:

  • Financial service providers, such as:
    • Securities broker-dealers
       

CONSUMER COMPLAINT NOTICE

Comanche National Bank is chartered under the laws of the United States and by federal law is subject to regulatory oversight by the Office of the Comptroller of the Currency (OCC). Any consumer wishing to file a complaint against this institution should contact the OCC's Customer Assistance Group through one of the means indicated below: